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My sites, False positive

Hello
I made Contact with sophos (https://secure2.sophos.com/en-us/threat-center/reassessment-request.aspx) to report false positive,
but after many days I have not recive any response.

my reauest was......
your product detect two of my site as malware.
your latest updated trial version does not detect any file in my sites as malware.
also there is not any binary, program, apk or any dangerous file in my sites.
please remove my sites from your black list as soon as possible
thanks

-----My sites
http://updateserver1.com
http://bestupdateserver.com/

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0 Scott_Klassen over 9 years ago

but after many days I have not recive any response
Sophos will not contact you back to let you know the results, only if they feel that more information is required, which is almost never.

Request the change at the source.

Go to https://www.trustedsource.org/, create an account.

Then https://www.trustedsource.org/en/feedback/url, choose McAfee Smartfilter XL, which is what the UTM used. When you check a URL, you are then presented with the option of submitting a suggested correction.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
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0 Michael Dunn over 9 years ago

I suspect that if you are indeed safe you are going to have a lot of work to do. Many companies are detecting you as bad.

https://www.virustotal.com/en/url/d3a69436ef78644af0fd671f973aa0b22e8af0f0b0cc4916eeeacd40fd07d540/analysis/
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0 aj58 over 9 years ago in reply to Michael Dunn

thanks ...

mcafee has changed the state of my sites. (trustedsource.org)
should I ask sophos to change the state of my sites again or this will be done automatically in some days ?
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0 Scott_Klassen over 9 years ago

Sophos uses the trustedsource database for UTM, so if it has been changed at trustedsource for the McAfee XL database it will be propagated to where UTMs can get the change, normally within a few hours. No need to contact Sophos.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
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0 aj58 over 9 years ago

trustedsource result have been changed a few days ago but virustotal still is showing my sites detected as Malicious by shopho
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0 BAlfson over 9 years ago

Ne te plaignes pas ici, AJ. Nous sommes tous des utilisateurs et n'ont aucune effet sur le fonctionnement de Sophos.

There's a Reassessment Request form on the Sophos website.

Amitiés – Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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