This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SSL VPN connected, but I cant access the remote network.

I have multiple clients running Sophos SSL VPN and it works perfectly.

I have copied my settings from on to another to make sure everything is working.

But I have one Client where the setup is giving me all sorts of trouble. I managed to get it to connect to the client, but I am unable to ping or access any of the remote devices, for instance, the server.

Please help

This thread was automatically locked due to age.

0 admin888 over 4 years ago

First thing I would try is remove and reinstall the VPN client, that has so far always worked for me with this problem.
Cancel
Vote Up 0 Vote Down

Cancel
0 Jean-Pierre Human over 4 years ago in reply to admin888

Done it several times. I have a suspicion that it is the internet provider blocking ports. Is that possible to cause an issue?
Cancel
Vote Up 0 Vote Down

Cancel
0 admin888 over 4 years ago in reply to Jean-Pierre Human

shouldn't be an issue if you use port 443.
Cancel
Vote Up 0 Vote Down

Cancel
0 Jean-Pierre Human over 4 years ago in reply to admin888

It defaults to port 8443, also not a blocked port as far as I know. I managed to get ports opened from the ISP, but I still cannot access the local network.

Here is my setup

What am I missing?
Cancel
Vote Up 0 Vote Down

Cancel
0 Sean Rome over 4 years ago in reply to Jean-Pierre Human

Could you test using internal network DNS servers?
Cancel
Vote Up 0 Vote Down

Cancel
0 apijnappels over 4 years ago in reply to Jean-Pierre Human

You're posting this in the UTM section while the screenshots appear to come from an XG firewall. Maybe you have better support if you ask your question there.

Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.
Cancel
Vote Up 0 Vote Down

Cancel