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Install on UTM Hardware : Cannot use ACC software license on ASG1xx device

According to the SUM Feature Summary:
Install on UTM Hardware: It is now possible to install SUM on UTM hardware appliances. (Note this will completely format and re-purpose the appliance as SUM, it will no longer be a UTM!) While SUM is designed to be installed on your own, dedicated hardware platform, virtual machine, or Amazon Cloud instance, you asked us to be able to run SUM on UTM appliance hardware, and we've enabled that.

So I have installed SUM4 on an old ASG 120. Installation went smoth. Install the backup file from the ACC V3 worked. [:)]
Once I login the system asks for a license file, nothing easier than this. [:P]
Bummer: I get an Error: Cannot use ACC software license on ASG1xx device [:@]
So this is no fun, instead of able to reuse old hardware!???? [:O]

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0 BAlfson over 11 years ago

If you look here, you'll see that renaming the asg file fixes that.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BarryG over 11 years ago

Hi,
rename
/etc/asg

Barry
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0 Smart Thinker over 6 years ago in reply to BarryG

I have some experience with the software version of UTM9.

Since a week I have a UTM220. and got my UTM9 Home license to do some testing.

I dont get it to work to enter my license key in the hardware.

The advise here is: to change (or other place : to remove) te /etc/asg file/folder.

why do i need to hacking around a default sophos solution? has every home user with a hardware box the same problem?

With no SSH access. No keyboard on the UTM220 and a webinterface that does not let me accept my license.....how do i rename/delete that file.
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0 Smart Thinker over 6 years ago in reply to BarryG

this is my error: "Cannot use ASG software license on ASG22x device."
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0 DKKDG over 6 years ago in reply to Smart Thinker

Hi Smart Thinker,

just install the hardware with a hardware iso. There you get a 30 days trail license.

After the install you can login to webadmin and enable ssh.

Then you can go on as described.

You have to rename/remove that file because this file indicates the maschine as a Sophos hardware.
If the maschine thinks it is a hardware you can not install the software license.

Best Regards
DKKDG
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0 BAlfson over 6 years ago in reply to Smart Thinker

Hoi and welcome to the UTM Community!

In fact, there are some tricks to using the free home-use license with a hardware appliance. See Use Appliance with a home license.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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