Remote Ethernet Device (RED) SD Red 20 Unlock Code

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SD Red 20 Unlock Code

IanR222 7 months ago

Hello Support

I have a refurbished SD-RED 20 (Serial Number: R20002HBXC4M8F0) and need the unlock code.

Can you please help

Thanks

Ian

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Top Replies

JuergenB 7 months ago in reply to IanR222 +2 verified

Hi, connect the RED to a serial console and boot into failsafe mode. Mount the filesystem (mount_root) . the unlock code can be found in a config file. /mnt/cfg/astaro/cfg/device_config

0 LuCar Toni 7 months ago

Please open a Sophos Support Case.

__________________________________________________________________________________________________________________
- 0 IanR222 7 months ago in reply to LuCar Toni
  
  Sadly, a Home Licence cannot raise a support case.
  - +1 JuergenB 7 months ago in reply to IanR222
    
    Hi,
    
    connect the RED to a serial console and boot into failsafe mode. Mount the filesystem (mount_root) .
    
    the unlock code can be found in a config file.
    
    /mnt/cfg/astaro/cfg/device_config
  - 0 IanR222 7 months ago in reply to JuergenB
    
    Thank you very much. That worked perfectly