Remote Ethernet Device (RED) SD Red 20 Unlock Code

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SD Red 20 Unlock Code

IanR222 4 months ago

Hello Support

I have a refurbished SD-RED 20 (Serial Number: R20002HBXC4M8F0) and need the unlock code.

Can you please help

Thanks

Ian

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JuergenB 4 months ago in reply to IanR222 +2 verified

Hi, connect the RED to a serial console and boot into failsafe mode. Mount the filesystem (mount_root) . the unlock code can be found in a config file. /mnt/cfg/astaro/cfg/device_config

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0 LuCar Toni 4 months ago

Please open a Sophos Support Case.

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0 IanR222 4 months ago in reply to LuCar Toni

Sadly, a Home Licence cannot raise a support case.
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0 IanR222 4 months ago in reply to LuCar Toni

Sadly, a Home Licence cannot raise a support case.
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+1 JuergenB 4 months ago in reply to IanR222
Hi,

connect the RED to a serial console and boot into failsafe mode. Mount the filesystem (mount_root) .

the unlock code can be found in a config file.

/mnt/cfg/astaro/cfg/device_config
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0 IanR222 4 months ago in reply to JuergenB

Thank you very much. That worked perfectly
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