Hello Support
I have a refurbished SD-RED 20 (Serial Number: R20002HBXC4M8F0) and need the unlock code.
Can you please help
Thanks
Ian
Hello Support
I have a refurbished SD-RED 20 (Serial Number: R20002HBXC4M8F0) and need the unlock code.
Can you please help
Thanks
Ian
Please open a Sophos Support Case.
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Please open a Sophos Support Case.
__________________________________________________________________________________________________________________
Sadly, a Home Licence cannot raise a support case.
Hi,
connect the RED to a serial console and boot into failsafe mode. Mount the filesystem (mount_root) .
the unlock code can be found in a config file.
/mnt/cfg/astaro/cfg/device_config
Thank you very much. That worked perfectly