Hi,
we have a red which does not connect
vivek has sent the activation code
we have registered the red in our utm9
the utm immediately created a new activation code and entered it
when we connect the red to power.
we get the following leds displayed
| # | Power | System | Router | Internet | Tunnel | Lan1-4 | WAN | duration |
| 1 | green | red | green | green | ||||
| 2 | green | green | ||||||
| 3 | green | |||||||
| 4 | green | green | ||||||
| 5 | green | green | green | |||||
|
6 |
green | green | green | green | mlinutes | |||
|
7 |
green | blink red | blink green | green | ||||
|
8 |
green | green | green | green | few sec | |||
|
9 |
green | blink red | blink green | green | ||||
|
10 |
green | green | green | green | ||||
| 11 | green | blink red | green | blink red | green |
then the red restarts
there are no entries for the red id in the log of the utm
does anyone have a suggestion?
Hi ITB GMBH ,
Thank you for reaching out to the community, please refer the operating instructions:
Thanks & Regards,
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Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
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So my gateway is reachable and then it reboots
what to do 
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