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Can't access website

jhusted
ASG220 UTM on Firmware 9.207-19

I am trying to access two different website from inside our network. They are the following:

https://www.idprotectme247.com/sec/  (12.202.129.136)
https://www.econocheck.com/clients/secure/  (12.202.129.134)

All connection attempts just timeout, including traceroute and ping. I can access the sites from outside, and also through a VPN inside the network. I am not able to find anything in the UTM logs indicating a block. The firewall log and web filter log show nothing. Both sites pass the policy test for web filtering. These are the only websites I am having any issues with. My next step was to contact our ISP to see if it's on their end, but I thought I would ask here first and see if anyone had any ideas, or maybe a better way to diagnose the issue.


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  • 0 in reply to William Warren
    all works here..traceroutes look fine.  If this issue persists do a trace to them and see where the traffic dies.


    Last good hop is inside their network. I think they have to be blocking me somewhere. I'm going to contact their support. Thanks for the input everyone.
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