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How do I check a remote machine and connection which is on another subnet and vlan on my UTM

Budgie2

I have a subnet set up on a shared port using vlan on UTM and all on different subnet from my working machine. 

I can of course access my UTM and can see the DHCP lease table which includes machines on the subnet I need to check but I cannot ping them from my machine or rather I do not know how to do this.

My problem is that the card machines and tills are playing up and I need to ensure that my network is all OK at least as far as being able to ping the hardware.

Grateful for some help on this please..



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  • 0

    Awrite! Alastair - let's see if we can identify the brigand!

    Copy here a few lines from the firewall log when traffic is blocked.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hi Bob,

    Thanks for keeping in touch. 

    It seems the problem we had which required me to check the particular subnet feeding tills and card machines was not a problem with our systems but the card machine company who apparently had a major problem.  All we know is that a chunk of money didn't get processed and we had to take copies of the machine paper slips and send them to the bank to prove we should have had the money.  Really not good but not my system at fault!!!

    I am buried in work right now and will not have time to do anything else on this until next week.  I have taken out the temporary firewall rule and expect  rebooting etc will clear any cache.

    Will get back to you.

    Many thanks again,

    Regards

    Alastair.

      

Reply
  • 0 in reply to BAlfson

    Hi Bob,

    Thanks for keeping in touch. 

    It seems the problem we had which required me to check the particular subnet feeding tills and card machines was not a problem with our systems but the card machine company who apparently had a major problem.  All we know is that a chunk of money didn't get processed and we had to take copies of the machine paper slips and send them to the bank to prove we should have had the money.  Really not good but not my system at fault!!!

    I am buried in work right now and will not have time to do anything else on this until next week.  I have taken out the temporary firewall rule and expect  rebooting etc will clear any cache.

    Will get back to you.

    Many thanks again,

    Regards

    Alastair.

      

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