This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos UTM 9 and Webmail/OWA

We just started using the Sophos UTM 9 device to filter incoming and outgoing emails. It seems to be working because mail is flowing, and I see it being filtered on the UTM device. However, from outside the network/firewall - webmail is no longer working, and mobile devices are not able to receive emails.

It believe the two issues are related, I just can't figure out how to fix it.

Any help would be appreciated, as I am not a network engineer, so I am a bit lost.

Thanks!

Tammy

This thread was automatically locked due to age.

0 dark moon over 8 years ago

Do you have any Firewall rules in place to allow clients to connect to OWA/IMAP/SMTP or whatever you use???

Regards Simon

Sophos XG 17.5.1 MR-1 | Dell 7010 | Intel(R) Core(TM) i5-3550 CPU @ 3.70GHz | 8GB Memory
Samsung EVO 850 120GB SDD | 1x Intel 82574L / 2x 82571EB Gigabit Ethernet Controller (rev 06)
Cancel
Vote Up 0 Vote Down

Cancel
0 BAlfson over 8 years ago

Hi, Tammy, and welcome to the UTM Community!

Does #1 in Rulz give you any hints?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel
+1 TammySanders over 8 years ago

Thanks for the help! I finally got a support engineer with Sophos, and we had to change a policy route and source NAT to fix it.

We are all set now.

Thanks!
Cancel
Vote Up 0 Vote Down

Cancel
0 BAlfson over 8 years ago in reply to TammySanders

Please post pictures of the new configuration added.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel