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Sophos UTM 9 and Webmail/OWA

We just started using the Sophos UTM 9 device to filter incoming and outgoing emails. It seems to be working because mail is flowing, and I see it being filtered on the UTM device. However, from outside the network/firewall - webmail is no longer working, and mobile devices are not able to receive emails.

It believe the two issues are related, I just can't figure out how to fix it.

Any help would be appreciated, as I am not a network engineer, so I am a bit lost.

Thanks!

Tammy

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+1 TammySanders over 8 years ago

Thanks for the help! I finally got a support engineer with Sophos, and we had to change a policy route and source NAT to fix it.

We are all set now.

Thanks!
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+1 TammySanders over 8 years ago

Thanks for the help! I finally got a support engineer with Sophos, and we had to change a policy route and source NAT to fix it.

We are all set now.

Thanks!
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0 BAlfson over 8 years ago in reply to TammySanders

Please post pictures of the new configuration added.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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