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Sophos UTM 9 and Webmail/OWA

Hi

We just started using the Sophos UTM 9 device to filter incoming and outgoing emails.  It seems to be working because mail is flowing, and I see it being filtered on the UTM device.  However, from outside the network/firewall - webmail is no longer working, and mobile devices are not able to receive emails.

It believe the two issues are related, I just can't figure out how to fix it.

Any help would be appreciated, as I am not a network engineer, so I am a bit lost.

Thanks!

Tammy



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  • Do you have any Firewall rules in place to allow clients to connect to OWA/IMAP/SMTP or whatever you use???

    Regards Simon

    Sophos XG 17.5.1 MR-1 | Dell 7010 | Intel(R) Core(TM) i5-3550 CPU @ 3.70GHz | 8GB Memory
    Samsung EVO 850 120GB SDD | 1x Intel 82574L / 2x 82571EB Gigabit Ethernet Controller (rev 06)

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  • Do you have any Firewall rules in place to allow clients to connect to OWA/IMAP/SMTP or whatever you use???

    Regards Simon

    Sophos XG 17.5.1 MR-1 | Dell 7010 | Intel(R) Core(TM) i5-3550 CPU @ 3.70GHz | 8GB Memory
    Samsung EVO 850 120GB SDD | 1x Intel 82574L / 2x 82571EB Gigabit Ethernet Controller (rev 06)

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