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Install problems: UTM 9.4 on Mintbox 2

Hi,

I'm trying to install UTM 9.4 Home on a Mintbox 2. http://www.fit-pc.com/web/products/mintbox/mintbox-specifications/

It has the standard config except I've replaced the HDD with a brand new Kingston 128GB SSD.

I'm trying to install from a USB-stick, and I've tried to follow these instructions to the dot: https://community.sophos.com/products/unified-threat-management/f/hardware-installation-up2date-licensing/27887/usb-stick-install-solved

The installation goes on for a while but fails with without a specific error message. It just says 'installation failure' and gives the option to write a log file to the USB-drive, which I have done.

Please see install.zip that I wrote to the memory-stick when the installation failed. This is apparently a file that could contain vital info and is an option that you choose to perform when the installation fails.

install.zip

So, I need some help to overcome this, please :-)

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0 Sven David Hildebrandt over 7 years ago

So, noone has any clue here? I can't raise a ticket with Sophos since this is a free tool, so I'm dependent upon the community here :-)
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0 rfcat_vk over 7 years ago in reply to Sven David Hildebrandt

Clue, might be ethernet card, I can only see one on one box. The specifications didn't show network connectivity. The site is very slow. You will need two NICs minimum, not USB connected.

XG115W - v20.0.2 MR-2 - Home

XG on VM 8 - v21 GA

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0 rfcat_vk over 7 years ago in reply to rfcat_vk

Wrong answer, had to switch to the UTM link to get full access to the site. The box has 2 NICs. Does the box support the HPT timer?

The XG insisted that the site had a coding problem and would not download the pages.

XG115W - v20.0.2 MR-2 - Home

XG on VM 8 - v21 GA

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0 Sven David Hildebrandt over 7 years ago in reply to rfcat_vk

I'm not sure about the HPET timer, but the hardware is fairly modern. You can read about it on the link in my original post. The box has two built-in NICs, one Intel and one Realtek. I did not have a network cable attached in any of them during the install attempt.
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0 Sven David Hildebrandt over 7 years ago

Posting two screenshots from the installation failure

It's complaining about a missing file, plymouth-plugin-script.... Anyone that can shed some more light on this, please?
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0 Sven David Hildebrandt over 7 years ago in reply to Sven David Hildebrandt
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0 rfcat_vk over 7 years ago in reply to Sven David Hildebrandt

So, installation finally completed? The advantage of having an active cable connected is you know which port to login to to start setup.

XG115W - v20.0.2 MR-2 - Home

XG on VM 8 - v21 GA

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0 Sven David Hildebrandt over 7 years ago in reply to rfcat_vk

Yeah, I finally made it. I changed ISOtoUSB-program, used the one in this post: http://martinsblog.dk/sophos-utm-install-hw-appliances-from-usb-stick/

Seems like the first ISOtoUSB-tool I used left out some files, or at least didn't do the job properly.

But all for nothing! Seems like the Mintbox 2 sucks as a firewall. Every time I do a speed test the speed just goes down and down and collapses. I experience a full network stop and loose connection to the internet. So, for some reason it can't handle any network load. Too bad, I was looking fwd to put my old FW-PC to rest, but now it's back on the job until further notice.
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