Admin will not be able to quickly access the remote UTM in order to make admin changes with the SSO feature.
Applies to the following Sophos product(s) and version(s)
SUM and UTM
Development is currently investigating the issue
All support versions of UTM seem to be affected.
Log into UTM directly with a valid administrator account
This article will be updated when information becomes available
Any update on this?
Hello - Are there any updates on the estimated time of repair on this issue? We have several UTMs that are remote to our location, the furthest being over 1,000 away, and we are not able to travel to all locations to physically access the firewalls.
Thank you for contacting the Sophos community!
You should be able to access the UTM if you refresh the page you should get the login, you would need the Admin credentials as SSO is not working.
As the estimated time of repair UTM dev is targeting a fix for next week!
Good morning. Is your dev team still on target to release a fix this week?
Yes still on target.
How far out are you from deployment?