Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 6 replies
  • Subscribers 7 subscribers
  • Views 1944 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Website blacklisted by Sophos

Wayne Griffin

Hi.

Clients have problems accessing my website:

www.clockworkentertain.com

due to age restrictions.

I have checked all safety sites, Google, AVG etc and they all report that site is safe.

The only site that report the website as unsafe is Sophos.

The website has safety protocols in place, including limited log-in, Sophos authenticator and security software.

Why does all other check site report no problem, whereas Sophos does?

Any advice welcome.



This thread was automatically locked due to age.
Parents
  • +1

    Hello Wayne,

    Thank you for contacting the Sophos Community!

    Please submit a URL re-assessment by following this KB.

    Scroll down in the KB mentioned above until you found:

    How to submit a web address URL for reassessment
    Visit the Submit a Sample page.
    Click Web Address (URL).
    Provide the required details.
    Click the button Submit URL.

    Please notice that Labs is the only one that can change the category if it finds the website not to be malicious. 

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
Reply
  • +1

    Hello Wayne,

    Thank you for contacting the Sophos Community!

    Please submit a URL re-assessment by following this KB.

    Scroll down in the KB mentioned above until you found:

    How to submit a web address URL for reassessment
    Visit the Submit a Sample page.
    Click Web Address (URL).
    Provide the required details.
    Click the button Submit URL.

    Please notice that Labs is the only one that can change the category if it finds the website not to be malicious. 

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
Children
Unfiltered HTML