Advisory: Sophos Endpoint - "Your connection isn't private." We're aware of a certificate issue and are actively working to resolve it. Please see: KB-000045954 for the latest updates.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to register APs in Sophos Central, even known good devices, remove/add - same account

Is anyone else experiencing issues registering APX devices with with Sophos Central Wireless at the moment?

As per the Sophos guidance, I have disabled Wireless Protection within my local Sophos XG network (APs show as "Pending").

As a test, I have deleted a device from Sophos Wireless - then tried to re-register it.

This thread was automatically locked due to age.
Parents Reply
  • Thanks, I have added, then removed the APXs from Sophos XG management as per that article. I'm afraid they are still timing out attempting registration to Sophos Wireless.

    One of the APs was previously registered with Sophos Wireless earlier today. I deleted it, then attempted to re-register it to test if there is an issue with re-registering devices with Sophos Wireless.

    Grateful if perhaps you could test this at Sophos too?

    1) Delete a known-good APX from Sophos Wireless

    2) Factory reset the APX

    3) Register the APX back into Sophos Wireless