Unable to register APs in Sophos Central, even known good devices, remove/add - same account

Is anyone else experiencing issues registering APX devices with with Sophos Central Wireless at the moment?

As per the Sophos guidance, I have disabled Wireless Protection within my local Sophos XG network (APs show as "Pending").

As a test, I have deleted a device from Sophos Wireless - then tried to re-register it.

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[edited by: Erick Jan at 9:27 AM (GMT -8) on 6 Mar 2023]
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  • Thanks, I have added, then removed the APXs from Sophos XG management as per that article. I'm afraid they are still timing out attempting registration to Sophos Wireless.

    One of the APs was previously registered with Sophos Wireless earlier today. I deleted it, then attempted to re-register it to test if there is an issue with re-registering devices with Sophos Wireless.

    Grateful if perhaps you could test this at Sophos too?

    1) Delete a known-good APX from Sophos Wireless

    2) Factory reset the APX

    3) Register the APX back into Sophos Wireless