sophos xg log viewer not updating

Hello there
I'm using version XGS126 (SFOS 21.0.0 GA-Build169) 

The Log Viewer is no longer displaying real-time updates.

The last log I received was from one month ago.

I am using the NTP time server from ntppool, and all my rules have logging enabled.

I have checked system diagnostics show disk, and everything appears normal.

I also checked show on-box-reports, and the status is enabled.

In system diagnostics show subsystem-info, the Service reportDB status is Running.



Edited TAGs
[edited by: Erick Jan at 4:47 AM (GMT -7) on 2 Apr 2025]