----Unable to create a new Sophos-ID, unable to login to sophos.com

Hi,

I would like to create a new Sophos ID to register a new XGS, as my previously functioning account no longer appears.

I can enter an email address and enter a code that was sent to me. After I have solved the reCaptcha and then click on NEXT, nothing happens except that the query mask appears again. I tried it with Firefox and Edge, the same problem in both.

Guys, why are you making it so complicated??

Thanks in advance for any tips.

Regards, Gerd