Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

IPSec VPN status - what it means really?

Hi,

Sometimes customer calls me, like please, check VPN site-to-site status, looks like it is down. I login to either XGS-136 directly or Sophos Central, check the status and it shows both LEDs green. Also clicking on INFO shows up and running.

But there are cases, when VPN is down, also cases, when whole remote site is down for whole day, but Sophos on central side still showing all green. What is this connection status green light there for? If it is not a bug, then...what am I missing?



Edited TAGs
[edited by: Erick Jan at 2:39 AM (GMT -8) on 10 Feb 2025]