Hi, I'm wondering why some websites (in this case rapidgator.net) are not reachable from within our network. I can ping the url and the i ip is resolved, however i can't browse to the site - every browser gives me ERR_TIMED_OUT, i tried different PC's and different browsers.
I can't find any firewall rule that would prevent us from visiting these sites, logs however show me:
Can anyone help me figure out why this seems to be blocked?
Hello,
Have you tried checking the results from Policy Tester? https://docs.sophos.com/nsg/sophos-firewall/21.0/help/en-us/webhelp/onlinehelp/AdministratorHelp/Diagnostics/Tools/PolicyTest/index.html
Did you check the other Log viewer component Web Filter, IPS and their results?
Also, try creating a top FW rule (test rule) without any Web Filter, IPS, or app control and see if you can access.
Raphael Alganes
Community Support Engineer | Sophos Technical Support
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Hi, thanks for your reply.
From the policy tester when i choose Test Method: Firewall, SSL/TLS and web it sais: Blocked
When i choose Test Method: Web policy only it sais: Allowed
The Log Viewer shows no results when i filter for IPS or web filter.
I added a test rule on top position with no settings but allow LAN to WAN, no change: