Hello:
I am trying to deploy a Sophos XGS 2100 for the first time using Zero Touch. The firewall is running Sophos (SFOS 20.0.2 MR-2-Build378). I have connected Port 2/WAN to our network and done the configuration on Sophos Central. It has been showing "Waiting for deployment for over 72 hours now. How do I troubleshoot this? Thank you!
Can you try to do a factory default on the XGS2100?
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Hi, LuCar:
I just did a previous firmware upgrade vis USB. Will a factory reset wipe that out?
Thank you.
You can connect to the Firewall via USB Serial and perform a Factory Reset, or, you can boot again with the USB Stick, it will effectually do the same.
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That worked perfectly! Sophos Central is now showing the firewall as "Approval Pending". How do I approve it? Thank you!