Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Policy Mis-Match Error on Sophos VPN Client.

Hello, we are using Sohpos XG virtual firewall to connect VPN, it was working fine till few days before. Now on connecting we are observing error which states that "Policy mismatch error. Import a new policy for this connection." Please note that applied certificate was expired but it has been replaced with ne one, still observing this error.



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  • nothing was wrong in certificate it self. The issue was we have to place certificate at 2 places.

    1. System --> Administration --> Admin and User Settings --> Admin console and User end Interaction --> Certificate

    2. Configure --> Remote Access VPN --> SSL VPN --> SSL VPN Settings --> SSL Server Certificate

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