Ipsec tunnel is up alert on mail.

Hello Kiran Jedhe ,

Thank you for contacting Sophos Community!

Could you please share the alert message with the alert ID along with the complete message?

Hi,

Please refer below

Hello Kiran,

The alert message 17716 suggest alert for the VPN.Do you have any VPN configured on the firewall?

You may refer the same below:

community.sophos.com/.../xg230-management-interface-ip-not-configured-not-available-alert-id-17716

No, We do not have this tunnel.sdwan debugging will affect my traffic or firewall load capacity.

because this alert is not a fixed timestamp.

Hi Kiran Jedhe , 17716 is the email alert id when the IPsec tunnel is made Up. Usually, we don't see such email alerts unless either s2s or remote access IPsec tunnel is configured and made Up. Please post if you see this email alert repeatedly; you can DM the SFOS access-id to look at it futher.

Yes, I have raised a case ID to the Sophos support team. But no response there side.

RE: 07418480 

Hi Kiran,

Thank you for contacting Sophos Community and sharing the case ID.

Upon checking the case, I found that it was transferred to the India region an hour ago. I've reached out to the newly assigned case handler regarding the said issue and will further check.

Thank you for your response.