I'm currently running on SFVH (SFOS 19.5.0 GA-Build197) and notice a very high CPU usage caused by the SASI service. I tried to turn off Anti-Spam in my E-Mail profile, but it didn't change.
The only thing I could find was a periodic error while trying to download some Checksums (?) in the sasi.log:
Any ideas? Did anyone observe anything similar? Maybe even a fix?
Thank you for raising the concern. We have earlier reported an issue with the bug ID NC-94529. We request you to raise the support case for the investigating this further. Kindly post the ticket ID and hence I can put note on it.
Mayur MakvanaTechnical Account Manager | Sophos Technical SupportSophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |If a post solves your question use the 'This helped me' link.
can you please check if automatic pattern updates are turned on under "Backup & firmware / Pattern updates / Pattern download/installation"?
Yes, those updates are turned on:
OK, then please raise a support case as suggested by Mayur to get this investigated.
Once you have the Case ID please share it with us so we can follow up.
I would open up a case, but due to my Home-License, this channel here is my only way to get help. So yea, I might be stuck with it. Sad for the otherwise good product...
please try performing a restart.
XG115W - v19.5.1 mr-1 - Home
If a post solves your question please use the 'Verify Answer' button.
If you can enable support access & share the access ID, we can take a look at the problem for you as well.
Who do I have to share the access ID with?
You can share it with JanosRapcsak , he can help take a look at this issue.