I'm running a Sophos XG Firewall on a Proxmox environment with a personal license. Every time I login into the Firewall console it suggest me to update to version 19.5.0 but if I press download nothing happens. If I go into the Firmware tab I see the following available versions:
But I can't update to any of them. I also tried to download the firmware from the License and Portal but after uploading the sig file nothing happens.
Can anyone help me to solve this issue?
Can you check the device storage?
Go to the CLI and do # df -h
Hi Thomas_XG I tried to manually update to 19.0.2, downloading the firmware from the Sophos Portal, but when I upload the sig file nothig happens.
LuCar Toni I'll try to check the available space and I let you know
Did you select the right file (software version and not hardware)?
Sophos SG 210 with Sophos XG Home - 19.5 GA
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In the Sophos Portal I've used the serial number to find the available firmware and then I downloaded it.