Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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captive portal stopped working

Ahmed Magdy2

I have a problem with SOPHOS XG Home edition 

everything was working fine but suddenly captive portal stopped showing and everyone can now access my internet.

and I can't even add a password on the wifi to prevent anyone from getting to my internet. so I shut down everything until I get some help



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    Hi Ahmed Magdy2

    Have you recently created any firewall rule from LAN-WAN without authentication enabled on the firewall rule?

    You can check with packet flow under packet capture by navigating to MONITOR & ANALYZE-->Diagnostics-->Packet Capture will help you to identify the rule.

    Regards

    "Sophos Partner: Networkkings Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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  • 0

    Hi Ahmed Magdy2

    Have you recently created any firewall rule from LAN-WAN without authentication enabled on the firewall rule?

    You can check with packet flow under packet capture by navigating to MONITOR & ANALYZE-->Diagnostics-->Packet Capture will help you to identify the rule.

    Regards

    "Sophos Partner: Networkkings Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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