Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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  • Check the /log/applog.log at the time you upload for an indication. 


  • Only thing i'm getting within the upload time period is the following in that log

    Jul 26 09:42:13Z apiInterface:: Deleting Entity and Event for legacy mode base operation
    Jul 26 09:42:13Z Request type = 1
    Jul 26 09:42:13Z apiInterface:versionsupported: true.
    Jul 26 09:42:13Z apiInterface:request mode -> 1644.
    Jul 26 09:42:13Z apiInterface:Current ver :::'1900.1'
    Jul 26 09:42:13Z apiInterface:entityjson::::::::HASH(0xb0275c0)
    Jul 26 09:42:13Z Info:: Transaction will not be rolled back for opcode u2d_get_fw_info. If any operation fails, request is part of multiple request :

  • Ok so spun up another VM with a fresh 19 GA build from the OVA template, and 19 MR1 imported fine. Will flatten my production build later and start from fresh. Hopefully that will sort it. Cheers.

  • this may happen when you picked the wrong update package. there are XGS and XG versions - built for other hardware.

    edit: but you used the virtual machine update package for your VM - should be fine.

  • All sorted now thanks, must have had some form of corruption. Stood up a new VM, imported config and upgraded. No idea what was wrong - a pain but working.