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Sophos Central down ?

BeEf

Hello,

is Sophos Central down? Me and some of my colleage can't login for at least 30 minutes from different szenarios.



Regards,
BeEf



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  • 0

    cannot confirm this. central is currently resolving here (Central Europe) to:

    Name:    central.sophos.com
    Addresses:  108.128.58.193
              52.19.159.251
              34.255.132.48

    Page is loading normally and not slow.

  • 0 in reply to LHerzog

    C:\Users\feist>ping central.sophos.com

    Ping wird ausgeführt für central.sophos.com [108.128.58.193] mit 32 Bytes Daten:
    Zeitüberschreitung der Anforderung.
    Zeitüberschreitung der Anforderung.
    Zeitüberschreitung der Anforderung.
    Zeitüberschreitung der Anforderung.

    Ping-Statistik für 108.128.58.193:
    Pakete: Gesendet = 4, Empfangen = 0, Verloren = 4
    (100% Verlust),

    No other internet issues seen  ...

  • 0 in reply to BeEf

    the server does not respond to ping so this is normal.

    I would check TLS Scanning and Webfilter Logs on your XG for central Requests. Are they really not blocked or using a default block* rule?

    *=this appears as green +allowed in our logs but actually is blocked. Only visible by the Rule ID

  • 0 in reply to BeEf

    It appears that central.sophos.com drops ICMP traffic (probably as a DDoS mitigation measure) -- the site still works here, despite ICMP being dropped.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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  • 0 in reply to BeEf

    It appears that central.sophos.com drops ICMP traffic (probably as a DDoS mitigation measure) -- the site still works here, despite ICMP being dropped.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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