Hi, after updating to v.18, I perform the Configuration Download for other OSs
When downloading comes a 66MB file, opening the file, instead of having the certificate info, it has the following message: Could not generate config file. Please contact your Administrator.
What can I do to resolve this issue?
Thank you for contacting the Sophos Community.
Take a look at this Recommended Read for troubleshooting SSL VPN.
Did you upgrade to 18 MR5?
what are trying to download?ian
Sorry, i forgot to mention. Im trying to download the SSL VPN client file and getting the message above.
1. run the following SSH commands
psql -U nobody -d signature -p 5434 -tAc "delete from public.tblup2dateinfo where module='sslvpn'";rm -rf /content/sslvpn*;/scripts/u2d/u2d_init.sh;
2. update SSL VPN pattern in XG webadmin > Backup & Firmware > Pattern Updates, click on 'Update pattern now'
Thanks, resolved with manual update of the pattern