Could not generate config file. Please contact your Administrator. After update to XG V.18

Hi, after updating to v.18, I perform the Configuration Download for other OSs

When downloading comes a 66MB file, opening the file, instead of having the certificate info, it has the following message: Could not generate config file. Please contact your Administrator.

What can I do to resolve this issue?


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[edited by: emmosophos at 7:48 PM (GMT -7) on 11 Jun 2021]

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