Sophos Firewall without an active subscription will no longer have access to Central Firewall Management and Reporting. - Click here for more details.

Sophos Firewall

Discussions PRTG failing to monitor services after sophos upgrade to v18

Sophos Firewall requires membership for participation - click to join

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

PRTG failing to monitor services after sophos upgrade to v18

Andrew Fletcher1 over 5 years ago

Not sure with this one, pre-upgrade from v17-mr12 to SFOS 18.0.1 MR-1-Build396, all Firewall monitoring worked in PRTG. After the upgrade, PRTG cannot access info from services,memory etc. it can still ping and `see' the nic cards. Our remaining two Firewalls that are still on v17 mr12 remain monitored correctly.

So to me, something has been upset/broken in SNMP between V18 and PTRG. So for now, have turned off in PTRG monitoring on the v18 Firewall- services,memory etc.

Looks like when I upgrade the other two Firewalls to v18, I will have the same issue.

Any advice on this problem?

Thanks

Andrew

This thread was automatically locked due to age.