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Block VPN Exntesion/Add-on On Chrome, Opera browser

Hi guys,

I've Sophos XG210 on my company that block all Entertainment Web Browser. Problem is users use VPN add-on on Browser such as Hoxx VPN, Touch VPN, Ultrasurf,... so user still can access to Entertaintment site like "Youtube.com".

I add application rule that lock all VPN, Proxy. But still can't lock VPN Add-on.

Need help.

BGs.

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0 FloSupport over 5 years ago
Hey phong nguyen

Have you tried adjusting your configuration as per this KBA?

Sophos XG Firewall / Cyberoam: Application filter recommended settings for better application detection

Regards,
Florentino
Director, Global Community & Digital Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 phong nguyen over 5 years ago in reply to FloSupport

Hi, thank you for reply.

I configured as exactly guide on previous link. But still can't lock Hoxx VPN add-on browser base.

Here's my web filter rule

I Deny all P2P, Proxy and Tunel in application too

BGs.
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0 rfcat_vk over 5 years ago in reply to phong nguyen

Hi,

when you review log viewer web setting what do you see.

Also which firewall is letting there traffic through?

Ian

XG115W - v20.0.1 MR-1 - Home

XG on VM 8 - v20 GA

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+1 Aditya Patel over 5 years ago in reply to phong nguyen

Hi phong,

We are currently working on this and should be resolved soon. Kindly let us know if this does not resolve in this week.

Ref: NC-42280

Regards,

Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 phong nguyen over 5 years ago in reply to Aditya Patel

Thank you,

Waiting for result.

BGs.
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0 phong nguyen over 5 years ago in reply to phong nguyen

HI,

Is there anything new about this error ?

BGs.
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0 Aditya Patel over 5 years ago in reply to phong nguyen

Hi Phong,

At the moment our development team is working on it. We will inform when the fix is available.

Regards,

Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Abdelrahman Tammam over 5 years ago in reply to Aditya Patel

Good day,

Is there anything new about this issue?

regards,
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0 FloSupport over 5 years ago in reply to Abdelrahman Tammam

Hi Abdelrahman Tammam

Our development team is still continuing to investigate this issue.

Will reach out when an update is available, thank you for your continued patience.

Regards,

Florentino
Director, Global Community & Digital Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 phong nguyen over 5 years ago in reply to FloSupport

Hello, Is there anything new about this issue ?

BGs.
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0 envercpt over 5 years ago in reply to phong nguyen

Sophos XG does NOT Block many VPNs like X-VPN out the box. I received a similar email after raising a support issue with Sophos support last year stating that the issue is with the development team. I spent a lot of time trying to troubleshoot this issue with Sophos support with no sign of a fix other than I should try to enable https decryption. In an educational BYOD environment this is equal to BYOD hell! In fact, it's disappointing that the vendor (Sophos) does NOT fulfill it's advertising and marketing promises. Not sure why, as paying customers, we have to spend so much time and effort troubleshooting broken product promises.
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0 envercpt over 5 years ago in reply to phong nguyen

Sophos XG does NOT Block many VPNs like X-VPN out the box. I received a similar email after raising a support issue with Sophos support last year stating that the issue is with the development team. I spent a lot of time trying to troubleshoot this issue with Sophos support with no sign of a fix other than I should try to enable https decryption. In an educational BYOD environment this is equal to BYOD hell! In fact, it's disappointing that the vendor (Sophos) does NOT fulfill it's advertising and marketing promises. Not sure why, as paying customers, we have to spend so much time and effort troubleshooting broken product promises.
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