Help us enhance your Sophos Community experience. Share your thoughts in our Sophos Community survey.

Thread Info
  • State Verified Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 5 replies
  • Subscribers 40 subscribers
  • Views 10997 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

can't access 172.16.16.16:4444 on XG Firewall Home Edition

David Vanderlip

I've setup everything to the point where I"m trying to access the "router" via 172.16.16.16:4444 on XG Firewall Home Edition.  No browser on Windows, Mac or linux can access it.  "Connection was reset" is the gist of most messages.  On the Linux laptop,  I can access the internet though.  Others not.

I connected and monitor and keyboard to the HP hosting the XG Firewall and was able to access and make changes to the "bios".  I configured the email, serial number and so on there, but still no access.  Reset XG bios to Factory default.  Still no access.

Modem  >  XG on an HP computer (in via built-in LAN plug,  out via PCI Express LAN Card)     >    computer

 

Where do I go from here?



This thread was automatically locked due to age.
Parents
  • 0

    Hi David,

    The first thing is to connect to console and go to option 4. Type command  and ping to your LAN address assigned to the PORT A.

    tcpdump 'host <LANIP>

    Check if the packets are received by the firewall. If so we can proceed from there otherwise you would need to check the connection.

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

Reply
  • 0

    Hi David,

    The first thing is to connect to console and go to option 4. Type command  and ping to your LAN address assigned to the PORT A.

    tcpdump 'host <LANIP>

    Check if the packets are received by the firewall. If so we can proceed from there otherwise you would need to check the connection.

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

Children
No Data
Unfiltered HTML