Sophos CS110-48P problem

Hello

Have a problem with my Sophos CS110-48P not being able to ping the default gateway which is an XGS2100.

We only have a switch and a firewall. The switch receives DHCP from the XGS2100.

The switch cannot ping anything, neither the internet nor external to the internet.

HOWEVER, tracert works internally and externally, but as I said PING does not.

Anyone have any ideas or thoughts?


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[edited by: Raphael Alganes at 2:10 PM (GMT -7) on 4 Jun 2024]