Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Sophos Chromebook Security can be deployed using Sophos Central or Google G Suite. This is an overview of the steps involved.
For further information about Sophos Chromebook Security please the Sophos Mobile admin guide at docs.sophos.com
Deployment via Sophos Central
Deployment via G Suite
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Following this Article, question of mine is after the chromebook appears in device list, it looks like it's using the Mobile Advanced license. Is this always true? For example, I was aiming to get the chromebook to use Mobile standard license but haven't been able to find an option that differentiates these two licenses mentioned in the License Matrix.
Hi Steven
Yes, the Chromebook Security feature requires the Mobile Advanced or Intercept X for Mobile license. Therefore it will consume one of these licenses.
Regards
Tom
Hello,
So I created this connection via API key a month ago and upon enrollment the force install of the SOPHOS app was working perfectly. Fast forward a month later to now, and new devices that I am enrolling are no longer automatically getting the force install. Any thoughts? I am unable to see the chrome OS gsuite connection in SOPHOS anymore for some reason.
Thank you
Hi Kyle,
You may re-validate your current configuration for auto-enrolment you can refer to this documentation and let us know.
Morning Glen! Thank you for the response. So I went ahead and created a new API type key and confirmed all of the settings were correct. I updated the new key in the app installation policy on the google admin side, but I am not sure if the devices will still get the install if they have already been enrolled while the policy was potentially not working at the time. Is there a way to manually push out the install if this is the case?
Hello there,
After creating this API key a month ago, the force install of the SOPHOS app worked perfectly. Now, a month later, new devices that I am enrolling no longer get the force install automatically. Do you have any thoughts? For some reason, I cannot see the Chrome OS Gsuite connection in SOPHOS anymore.
Thanks a lot
Hello Jimmy Alberto ,
Thank you for reaching the community forum.
ChromeOS only uses an Advance license by default, as that was how the license distribution was designed. There’s also no option to switch license usage as the distribution of licenses is being done on the backend.
Refer to this documentation. https://www.sophos.com/en-us/medialibrary/pdfs/factsheets/sophos-mobile-product-and-licensing-overview-na.pdf