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Error messages

Philip Harrison

Recently I am getting a lot of error messages that say "Sophos Mobile Security has stopped responding but a report has been generated to help the developers fix the issue". This is happening every few seconds while I am using my phone.

Moto G 4.



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  • 0 in reply to Philip Harrison

    Hi there,

    I have the same problem here on Android 8.0

    Sophos version 7.2.2520 (19)

    Standalone

    Started with the latest update.

    The message appears up to every few seconds while I use the phone. Very annoying.

    Update: It seems that this message appears only when I activate a specific app or when I minimize/close it. I can reproduce the message only by opening/hiding this app but not when I run others. In my case it's a game. How about you? Does it appeare only in combination with one app?

  • 0 in reply to MoFra

    It appears with several apps for me. It definitely started happening with the last update, I never had a problem before that.

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