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External Active Directory User not showing in Customer -> Users

AdamShepherd

Hi,

Hopefully any easy question, well answer.

I've created a new customer and entered the AD details, valid search base and a valid container.

I can login into the SSP as one of the AD users but when i look to assign a device to a user then no users.

Should the AD users appear in the Manage Users within the Customer details and if they should where can i look to see what's going wrong?

Thanks

Adam



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    Hi Adam,

    the users will appear within the "External Users" section, as soon as you have linked a device to it. Sophos Mobile Control does not import the users directly into the web console.

    Best regards
    Stefan

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  • 0

    Hi Adam,

    the users will appear within the "External Users" section, as soon as you have linked a device to it. Sophos Mobile Control does not import the users directly into the web console.

    Best regards
    Stefan

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