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Oreo & Sophos Accessibility Service

Hi,

Currently part of the Oreo Beta Programme for the Samsung S8/S8+ phones.

I am repeatedly having to reset the Sophos Mobility Service after each reboot. This happens for the Amazon Assistant as well. Is Sophos Mobile for Android supports on Oreo?

I have checked the forum and made sure of the appropriate optimisations are set correctly.

Kind Regards,

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0 Haridoss Sreenivasan over 7 years ago

Hi NoliCedere

I am using Sophos Mobile Security on my Android Oreo and it is working fine. Please help me with the following:

1. What is the version of Sophos Mobile Security?

2. Are you using the stand-alone Mobile security?

3. Have you tried reinstalling the Sophos Mobile Security?

4. When did this problem begin?

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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+1 NoliCedere over 6 years ago in reply to Haridoss Sreenivasan

Hi,

The error has been resolved since moving to beta 3 of the Samsung Galaxy Oreo Beta.

Thanks for your input.
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