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Windows update broke SMC

Nodrog

After applying windows updates to our SMC server last night (Windows server 2008 R2) our SMC was completely dead. 

Admin console inaccessible with 404 error and no activeSync email would flow through the EAS proxies, despite all of the sophos services were running.

Rolling back last night's updates got us back up and running OK.

I just wanted to see if anyone else has had this issue and whether they know which update breaks SMC. With the system being down all morning I do not want to re-install the updates just yet and bring SMC to a halt again just to locate the dodgy update.

Thanks



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    Hi Nodrog,

    I haven't heard of anything similar yet. Error 404 indicates, that the Wildfly server hasn't started up properly.
    I suggest you open a support request and provide a set of SMC server log files for analysis.
    Maybe you could also share which Windows updates were installed which broke the server.

    Best regards
    Stefan
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  • 0
    Hi Nodrog,

    I haven't heard of anything similar yet. Error 404 indicates, that the Wildfly server hasn't started up properly.
    I suggest you open a support request and provide a set of SMC server log files for analysis.
    Maybe you could also share which Windows updates were installed which broke the server.

    Best regards
    Stefan
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