This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Our VPN is not listed as a configurable option but I know iOS supports it? L2TP and IKEV2

How do you go about setting up a VPN profile that uses L2TP to authenticate? Or IKEV2 (our secondary VPN).

I see no option in the GUI on SMC 6 apart from IPSEC and a few others we do not have. O

The devices are iOS 9 and the server is the latest version of SMC 6 hosted as a service by Sophos.

I have tried setting up the settings using the apple iphone configuration utility and then importing the outputted profile but that fails to transfer to our devices (error: "Completely failed").

Thanks all!



This thread was automatically locked due to age.
Parents
  • You can try:

    In order to successfully deploy a VPN profile follow these steps:

    If the VPN configuration is part of a complex profile it is recommended to exclude this and make a separate profile for VPN

    In the Sophos Mobile Control (SMC) web console go to 'Profiles | Apple iOS'

    Press the magnifier icon next to the VPN profile in question to show the profile

    Press the 'Download' button to export the profile and save the profile at a location of your choice

    Open the profile using a text editor e.g. Notepad

    Search for 'Proxies'

    Remove the lines
    '<key>Proxies</key>
    '<dict>'
    '</dict>'
    Depending on the profile, the lines which have to be deleted might just be

    '<key>Proxies</key>'
    '<dict/>'

    Save the changed file

    In the SMC console go again to 'Profiles | Apple iOS'

    Press the 'Import' button and upload the changed profile

    After saving the profile, it should now be possible to deploy it.
Reply
  • You can try:

    In order to successfully deploy a VPN profile follow these steps:

    If the VPN configuration is part of a complex profile it is recommended to exclude this and make a separate profile for VPN

    In the Sophos Mobile Control (SMC) web console go to 'Profiles | Apple iOS'

    Press the magnifier icon next to the VPN profile in question to show the profile

    Press the 'Download' button to export the profile and save the profile at a location of your choice

    Open the profile using a text editor e.g. Notepad

    Search for 'Proxies'

    Remove the lines
    '<key>Proxies</key>
    '<dict>'
    '</dict>'
    Depending on the profile, the lines which have to be deleted might just be

    '<key>Proxies</key>'
    '<dict/>'

    Save the changed file

    In the SMC console go again to 'Profiles | Apple iOS'

    Press the 'Import' button and upload the changed profile

    After saving the profile, it should now be possible to deploy it.
Children