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SMC Server can't be reached from the internet

MisteryX

Good morning togehter.

When i enroll Bootstrap of iOS MDM Client, i get a SMS on my device, but when this link will be opened, Safari told me,
 that the Server can't be found.

The installation of smc runs qithout one error.  My APNs Certificate is successfully implemented.

Where could be the golden failure?....

Greetz

David

:45757


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    Hi David,

    obviously, the URL smc.arnold-gruppe.de still can't be reached from outside your network.

    Is there maybe an entry missing for this URL at your DNS server ?
    At the moment neither a ping nor a nslookup works for the mentioned URL.

    This still seems to be a network issue.
    If you require any additional assistance on this, you can also contact Sophos support.

    Best regards

    Stefan

    :46089
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  • 0

    Hi David,

    obviously, the URL smc.arnold-gruppe.de still can't be reached from outside your network.

    Is there maybe an entry missing for this URL at your DNS server ?
    At the moment neither a ping nor a nslookup works for the mentioned URL.

    This still seems to be a network issue.
    If you require any additional assistance on this, you can also contact Sophos support.

    Best regards

    Stefan

    :46089
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