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Selective Wipe of Corporate Email

astevens

In one of the factsheets for SMC 4.0 there is a line that says: "Selective wipe all corporate emails, once a user leaves the company"

I don't see an option for this under actions. How can I wipe the corporate email account without doing a factory reset on the device? Does this only work with certain devices?

:54928


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    Hi astevens,

    on an iOS, Windows Phone 8 or Samsung Android device you can remove the profile containing the email account configuration if it was deployed using Sophos Mobile Control. On other Android device this is only possible if the Nitrodesk Touchdown client is used. For other Android devices, the email account has been created manually and therefore removing the email config is not possible. Furthermore. deleting a specific email from an account is not possible.


    Best regards

    Stefan

    :54991
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  • 0

    Hi astevens,

    on an iOS, Windows Phone 8 or Samsung Android device you can remove the profile containing the email account configuration if it was deployed using Sophos Mobile Control. On other Android device this is only possible if the Nitrodesk Touchdown client is used. For other Android devices, the email account has been created manually and therefore removing the email config is not possible. Furthermore. deleting a specific email from an account is not possible.


    Best regards

    Stefan

    :54991
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