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Problems deploying MDM profile internally - works externally

I am trying to set up an ios7 device (ipad) and when i go to the self service portal externally i can register the device and everything will work ok. If I connect internally to try and do the same thing it starts the boot strap and then it goes to the install profile screen , asks for my passcode then fails saying failed to load profile.

I am assuming there is something on the Sophos MDM admin portal which treats internal and external connections differently? Does anyone have an pointers they could give on this?

Thank you

:48642


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