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username variable on activesync profile does not work

WSBD

I recently installed version 3.5.0.4 for the windows 8 support, and I have problems with deploying activesync profiles on both Android and IOS. The username variable doesn't work.  I use the variable %_USERNAME_% and %_EMAILADDRESS_% on both the username and email address field.

In customer configuration I have set up an external directory. (ActiveDirectory LDAP) I am using the following LDAP fields : fo rr username : samAccountName

and emailaddress : mail

After installation I see on the device the email address is correctly translated but the username field stays blank. Also you are unable to change the settings on the device since the field is grayed out.


Before I used version 3.0.2 and had no problems with the username variable. Any ideas, maybe it's a bug?

:42632


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    Hi Asger,

    thank you for pointing out a little fault I made.

    I missed the information, that you can configure the Touchdown mail client on every Android device which is supported by Touchdown. As of Sophos Mobile Control 3.6 the configuration of touchdown is supported.

    Therefore, my information I provided before is not 100% correct anymore.

    Looking at the link you have provided, you also require a special application installed on the device which is called "Aquamail". This seems to be the same behavior as for Sophos Mobile Control regarding the Touchdown client.
    There is no general API available to configure specific operating system settings like the email account in the "Accounts" settings. However, some email application provider provide an interface to "remotely" configure the app. This is what "Nitrodesk" does with Touchdown and which was implemented in SMC 3.6. Support for further email applications might follow with upcoming releases of SMC, but as of now you can only configure email accounts on Samsung SAFE devices or devices having the Touchdown client installed.


    Best regards

    Stefan

    :48492
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  • 0

    Hi Asger,

    thank you for pointing out a little fault I made.

    I missed the information, that you can configure the Touchdown mail client on every Android device which is supported by Touchdown. As of Sophos Mobile Control 3.6 the configuration of touchdown is supported.

    Therefore, my information I provided before is not 100% correct anymore.

    Looking at the link you have provided, you also require a special application installed on the device which is called "Aquamail". This seems to be the same behavior as for Sophos Mobile Control regarding the Touchdown client.
    There is no general API available to configure specific operating system settings like the email account in the "Accounts" settings. However, some email application provider provide an interface to "remotely" configure the app. This is what "Nitrodesk" does with Touchdown and which was implemented in SMC 3.6. Support for further email applications might follow with upcoming releases of SMC, but as of now you can only configure email accounts on Samsung SAFE devices or devices having the Touchdown client installed.


    Best regards

    Stefan

    :48492
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