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Understanding Java Stack trace error log -could not send push notification

jcamacho

Happy New Year Folks,

Looking for some guidance understanding a java  stack trace log.

I am running SMC 3.6.

The first part of  error message says:

Message:

could not send push notification

Stacktrace:

com.smartphone_solutions.smartman.data.bo.exception.ApplePushNotificationServiceException: Could not send app apns push notification

                at com.smartphone_solutions.smartman.communication.applepns.APNSConnectionManagerForApp.sendAppPushNotification(APNSConnectionManagerForApp.java:345)

I have attached the full log to this post

My Questions are

What would cause this ?

Is it affecting only 1 or 2 devices or all ?

How do i fix it, if it can be fixed ?

Thanks in Advance

Jason

:55261


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    Hi Jason,

    this is strange. The shown error clearly indicates that there is a connection issue to the shown hostname / ip.
    Maybe there is a DNS issue? Can you perform an nslookup or a tracert for the hostname?

    Best regards

    Stefan

    :55485
Reply
  • 0

    Hi Jason,

    this is strange. The shown error clearly indicates that there is a connection issue to the shown hostname / ip.
    Maybe there is a DNS issue? Can you perform an nslookup or a tracert for the hostname?

    Best regards

    Stefan

    :55485
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