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Web Filtering on MDM

Using MDM4.0 I have configured the web filtering on the management console but it doesn't seem to be propagating down to the devices. Also I want to lock these settings.

Any ideas?

:51454


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  • Hi Ant1,

    I assume you are reffering to the settings in "General | Web filtering" and you have an "Advanced license" activated?

    These settings apply to the Sophos Mobile Security (SMSec) app which is available for Android. It does not apply to iOS or Windows Phone devices. Once configured, you have to install the SMSec app on your Android devices.

    The app will then be in the managed mode and users will not be able to change these settings.

    Hope this helps.

    Best regards

    Stefan

    :51464
  • Hello Stefan,

    web filtering is also a problem for me, however I have no problems to get the filter on my devices.

    My problem is that it is not properly working. 

    For example:

    Blocking www.alpha2000.de works fine.

    Blocking www.spiegel.de doesn't work.

    In addition I would love to block almost all browser-traffic but as soon as I start to work with wildcards, it doesn't work.

    For example:

    *alpha* does not block www.alpha2000.de, even *.de does not block anything.

    Is there any way to get it work?

    Best regards,

    Roland

    :52739
  • Hi Roland,

    I did a short test using the URLs you have provided.

    Both URLs were correctly blocked on my test device (S4 with Android 4.4.2) using the built-in browser and Google Chrome.
    Please be aware that these are the only two browsers which are supported by that feature.

    Which browser did you use? Were you maybe forwarded to a different page / URL before the SMSec app could recognize the URL "www.spiegel.de"?

    Regarding your other query, I talked to a developer and he confirmed your test results. Right now, only the format *.company.com can be used. Other usage of wildcards is currently not supported.
    I will forward this feedback to the responible person so we can implement that in a future relase.
    If you want, you can also create a feature request here.

    Best regards

    Stefan

    :52785
  • Hi Stefan,

    thanks for your reply. I've followed/voted for a similar feature request. Hope it will work soon! 

    Best regards,

    Roland

    :52907