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Compliance check interval?

Hi there,

I set up my eas proxy and it's working fine. Compliant devices can check mails, non-compliant devices cannot. But where can I define a compliance-check-intervall? My test-device is - I'm waiting for my testhardware - an old iphone 3GS with iOS 6.1.6. I could install a "forbidden app" that breaks compliance but there was no automatic compliance-check for hours. So: Where to define an intervall?

:49056


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  • Hi Stefan,

    thank you, I found that configuration point and set it to 30 Minutes. Then I broke the compliance on my testphone by installing an unwanted app. Then I waited and waited and nothing happened. 30 minutes passed by. Nothing. When I pressed "synchronize" in the Sophos Mobile Control app, the server realized the broken compliance and stopped the mail-sync. Hm. Why didn't it work automatically? Yes, I can check compliance by hand from the server but that's not what I need. In future we will have several hundrets of smartphones connected to the SMC so that should work automatically.

    What I saw was that my mailsync was not scheduled but set to push and manually. Now I set it to 30 minutes too. The dependencies here are a bit confusing :-).

    Greetings

    Detlef

    :49064
Reply
  • Hi Stefan,

    thank you, I found that configuration point and set it to 30 Minutes. Then I broke the compliance on my testphone by installing an unwanted app. Then I waited and waited and nothing happened. 30 minutes passed by. Nothing. When I pressed "synchronize" in the Sophos Mobile Control app, the server realized the broken compliance and stopped the mail-sync. Hm. Why didn't it work automatically? Yes, I can check compliance by hand from the server but that's not what I need. In future we will have several hundrets of smartphones connected to the SMC so that should work automatically.

    What I saw was that my mailsync was not scheduled but set to push and manually. Now I set it to 30 minutes too. The dependencies here are a bit confusing :-).

    Greetings

    Detlef

    :49064
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