Mailaccount

Question

Hallo zusammen, 
 
 aktuell verteilen wir die Mailaccounts &uuml;ber eine Richtlinie und einem OWA-Zugang. Hier wird nur der Server und der Benutzer mitgegeben. Gibt es die M&ouml;glichkeit, die Mailaccounts mit dem LDAP zu verteilen und auch das PW zu syncen? Die User haben bei PW-Wechsel immer das Problem, dass die Mails nicht mehr abgerufen werden... 
 
 Gr&uuml;&szlig;e

Rutvik Chavda · Answer

Hello SKumpers, 
 We appreciate your reaching out to the Sophos Community Forum. 
 
 Sophos Mobile supports LDAP integration, which allows user authentication and synchronization with Active Directory (AD). However, distributing email accounts and syncing passwords for email retrieval via LDAP has limitations. 
 
 Sophos Mobile can distribute email account settings via policies, but it does not directly sync passwords from LDAP. Users will need to manually update their email passwords on devices after changing them in AD.

When users change their AD passwords, email retrieval fails because the password stored on the device is outdated.

Sophos Mobile does not currently support automatic password synchronization for email accounts via LDAP. This limitation requires users to manually update their email credentials on devices. 
 
 To automate password synchronization for email accounts, you can use third-party solutions that integrate with both AD and MDM. 
 Please refer to this article for reference: 
 https://docs.sophos.com/central/Mobile/help/en-us/AdminHelp/Users/ConfigureLDAPConnection/index.html 
 
 Let me know if you need any further help. 
 Regards,