Update Certificate in Sophos Mobile Control

Question

Hello, 
 I try to Update the certificate for Sophos Mobile Control (We use Version 9.0.6). 
 I went through the KB-Article: https://community.sophos.com/kb/en-us/123984 
 but I only could work trough the first step (Configuration Wizward) 
 Afterwards I should go to the web console and to Setup -> System Setup -> SSL and go on with the steps. 
 BUT the Option "System Setup" is simply not available in the Console. 
 
 The user has the Administrator-Role. 
 
 What do I have to do to get it to work? Can someone assist? 
 The Devices are now not able to synchronize at the moment...

Shweta · Accepted Answer

Hi it-Abteilung R 
 Could you please login with Super administrator account make sure to update the SSL tab within the Sophos Mobile Control super administrator account at Setup | System setup.

MEric · Answer

Hi Shweta, 
 It looks like you're running a version of Sophos Mobile that's older than 9. The location was moved in version 9 to Settings > Setup > Sophos Setup > SSL/TLS.

Jasmin · Answer

Hi it-Abteilung R 
 System setup option has been changed to Sophos set up in later versions (after 9) as mentioned by MEric 
 As Shweta has mentioned that you need to log into the web console as super administrator as mentioned in the KBA.