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How to enter letters instead of numbers at the input mask of the password request?

To get into my android 6 phone, sophos mobile security asks for the "private sphere password/PIN".

The input mask presents circles with the numbers 0-9 inside, and below the circles there are the letters grouped.

But I didn't find a way to log in any letter, so I can't use my phone anymore!

 

I'm not totally sure if I installed the standalone version (9 months ago) without activating the loss&theft function or entering any PIN, and don't want to make a factory reset.

Annoyingly, I can't find my documentation of this



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