We recently purchased Sophos Mobile Central. We were guaranteed, that Sophos can bypass the IOS activation lock on supervised devices (enrolled in DEP).
So i have this setup, enrolled a device and it shows supervised and is under Apple DEP. I have the option to Bypass Activation Lock which worked successfully. Now what? In the device properties it shows [hidden] in the SMC/Show device.
I spoke with one Sophos support person, and they told me that a code is supposed to be generated. So where is it? How do i see it? I contacted another Sophos Support person, and they told me they don't know very much about the Activation Lock Bypass....That gave me a bit of a letdown since I just purchased this product. Doesn't raise confidence in the product.
If anyone can help me I'd appreciate it.
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